Privacy policy

Alldone Cleaning ("we", "us") respects your privacy. This policy describes how we handle information when you use alldonecleaning.com, our mobile apps, and our services.

Information we collect

• Contact and account details (name, email, phone, address) when you book or create an account.
• Service preferences, scheduling notes, and messages you choose to provide.
• Payment transaction metadata processed by Stripe; we do not store your full card number on our application servers.
• Technical data such as device type, IP address, and cookies or similar technologies used for security, analytics, and site functionality.

How we use information

We use this information to schedule and perform services, communicate with you, process payments, improve our operations, comply with law, and protect our customers and staff.

Sharing

We share data with service providers who assist us (for example hosting, email delivery, maps, payments, and authentication) under contracts that require appropriate safeguards. We may disclose information if required by law or to protect rights and safety.

Retention

We retain information as long as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements.

Your choices

Depending on your location, you may have rights to access, correct, delete, or export certain personal data, or to object to some processing. Contact us through our contact page to make a request.

Updates

We may update this policy periodically. The "last updated" notion is the version posted on this page; material changes may be communicated by email or notice on the site.