Terms of service

These terms govern your use of the Alldone Cleaning website, booking flows, and related services. By booking or using our services, you agree to these terms and our cancellation policy.

Services

We provide professional cleaning and related home services as described at the time of booking. Scope, timing, and pricing are those confirmed in your booking confirmation unless we agree otherwise in writing.

Access and property

You are responsible for safe access to the property, accurate instructions, and securing valuables. Please disclose hazards, pets, allergies, and access restrictions before service.

Payment

Payment terms are as stated at checkout or in your service agreement. Where card payments are processed, they are handled by our payment processor (Stripe); we do not store full card numbers on our servers.

Limitation of liability

To the fullest extent permitted by law, Alldone Cleaning is not liable for indirect or consequential damages. Our total liability for any claim relating to a service visit is limited to the amount paid for that visit unless a higher minimum is required by applicable law.

Changes

We may update these terms from time to time. The version on this page at alldonecleaning.com applies unless we notify you of material changes through email or the site.

For legal notices, use the contact information on our contact page. This page is a general summary and does not replace a signed agreement where one exists.